Improve Your Team’s Customer Service Skills

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Improving your team’s customer service skills will improve customer relationships. Customers will always remember the direct interaction they have with your company so it’s important to prevent those relationships from stagnating. Here are some tips in improving your customer service skills: Patience and Adaptability Know how to handle each customer’s needs and personalities. You’ll deal… Read more »

Benefits of Public Speaking

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Public speaking is a difficult skill. Not everyone is naturally good at it, which is why there are specialized courses and groups that help people improve and develop their public speaking skills. Every public speaking opportunity is an opportunity to grow your leadership, your influence and your career. Developing your speaking skills enables you to… Read more »

Retention Starts in the Interview Process

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Employee retention is vital.  As an employer, you make sure your best employees are happy right where they are, however, your relationship with employees, and your ability to retain them, starts in the interviewing process. Reevaluate your current interview process and approach it from an employee retention point of view. Personalized Communication Automated email systems… Read more »

Mental Toughness

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Mental toughness is so important when it come to achieving success. Your grit plays a more important role than anything else for achieving your goals in health, business, and life. Toughness and grit equal consistency. So, how do you develop mental toughness? Here are some strategies that work well in today’s world. Define your mental… Read more »

Self-Improvement and Success

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Continuous learning and self-improvement will help you succeed, wherever you are in your company. Taking charge of your own development will challenge your skills and push you towards your long term goals. Here are some skills everyone can work to improve, regardless of where you’re at in your career. 1. Mindfulness Mindfulness is the ability… Read more »

Career-Boosting Resolutions

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For the new year, focus on a few totally attainable resolutions that are work-related. Your best chances for keeping this promise to yourself depend on your having the capability, the opportunity, and the motivation to see it through. Here are a few career-boosting resolutions that are easily attainable. Have One Experience That Stretches You If… Read more »